Terms and Conditions

Sorry, but here are the boring bits...

  • Deposit payments for bookings must be received within 14 days of the contract issue date
  • If you are due to pay your balance to Henderson Management we must receive this no later than 14 days prior to event date
Payment methods
  • Cheque
  • BACS transfer (preferred!)
Cancellations
  • Deposit payments are always non-refundable if you cancel your booking
  • Deposit payments are only refundable if the act or band cancels through illness or another unforeseen problem and you do not wish to secure an alternate act via Henderson Management
    In the event of a cancellation where the Hirer cancels a contract agreement:-
    • More than 90 days prior to the event date, the Hirer shall forfeit the deposit paid
    • If the Hirer cancels the contract agreement at any time between 30 days and 90 days a 50% cancellation fee may apply
    • If the Hirer cancels the contract agreement at any time between 14 days and 30 days, a 75% cancellation fee may apply
    • If the Hirer cancels the contract agreement at any time between 14 days and the date of the event / booking date, 100% of the cancellation fee may apply if the artist is unable to mitigate the loss

  • If you decide to cancel your booking within 14 days of contract issue date and a deposit has not been paid, no penalties will be incurred
  • Should we not receive your deposit payment within 14 days of contract issue date, we will advise the act of this where they reserve the right to cancel the contract

We’re proud to present our artists as advertised, and every effort is made to ensure each group or band performs with its full, original line-up. Occasionally, unforeseen circumstances may mean a regular member is unavailable. In these rare cases, the group may use a trusted deputy (“dep”) musician or performer — someone who matches the same high standard, style, and professionalism you see in their promotional material. Please note that the use of a deputy performer is not considered grounds for cancellation or a reduction in fees. This policy does not apply to solo performers, who will always appear as advertised.