Deposit payments must be received within 14 days of contract issue date
If you are due to pay your balance to Henderson Management we must receive this no later than 14 days prior to event date.
Cheque – made payable to Henderson Management
Deposit payments are always non-refundable if you cancel your booking
Deposit payments are only refunded if the act or band cancels through illness or another unforeseen problem and you do not wish to secure an alternate act via Henderson Management
Additional penalties may be incurred in addition to the lost deposit payment if you cancel your booking for a reason other than force majeure if the artiste is unable to mitigate the damage (as per our contract terms and conditions). As each act is different we will advise of any further penalties should you cancel your booking
If you decide to cancel your booking within 14 days of contract issue date and a deposit has not been paid, no penalties will be incurred
Should we not receive your deposit payment within 14 days of contract issue date, we will advise the act of this where they reserve the right to cancel the contract.
Bistro Live Ltd t/a Henderson Management Registered in England no. 4106667 Registered office: 89-91 Charles St, Leicester, LE1 1FA.